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Privacy Policy

Veldt (“Veldt,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, place an order, communicate with us, or otherwise interact with our services, including our presence on X and LinkedIn.

This Privacy Policy applies only to Veldt’s online services and communications. It does not apply to third-party websites, services, or platforms that may be linked from our website.

Our website is intended for individuals in the United States who are at least 18 years old.

Information We Collect

We may collect the following categories of information:

Personal Information You Provide

When you place an order, contact us, submit a form, or otherwise interact with us, we may collect information such as:

  • Name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Payment-related information
  • Order details
  • Any other information you choose to provide to us

Identity Verification Information

In certain situations, we may request identity-verification information to help prevent fraud, verify transactions, satisfy compliance requirements, or approve certain transactions. This may include:

  • Government-issued identification
  • Information contained on that identification
  • Related verification records or communications

Automatically Collected Information

When you browse our website, we may automatically collect certain information, including:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Referring pages
  • Pages viewed
  • Date and time of visits
  • Site interaction and navigation data
  • Cookie and similar technology data

How We Collect Information

We collect information:

  • Directly from you when you submit it through checkout, contact forms, email, or other communications
  • Automatically through cookies, analytics tools, and similar technologies
  • From service providers or business partners when necessary to process payments, verify transactions, update records, or fulfill services

How We Use Information

We use personal information for legitimate business purposes, including to:

  • Process and fulfill orders
  • Arrange shipping and delivery
  • Provide customer service and respond to inquiries
  • Communicate with you about your order, account, or transactions
  • Send order confirmations, payment notices, and shipping updates
  • Send review requests related to your purchase
  • Detect, investigate, and prevent fraud, abuse, or unauthorized activity
  • Verify identity where appropriate
  • Maintain business, tax, accounting, and transaction records
  • Improve our website, products, services, and customer experience
  • Monitor and analyze website usage and performance
  • Comply with legal, regulatory, and compliance obligations
  • Enforce our terms, policies, and rights

Cookies, Analytics, and Similar Technologies

We use cookies and similar technologies to operate our website, remember preferences, improve functionality, analyze usage, and better understand how visitors interact with our site.

These technologies may collect information about your browser, device, IP address, and activity on our website.

We also use Google Analytics to help us understand website traffic and usage patterns and to improve our website and services. Google Analytics may use cookies and similar technologies to collect information about your use of the website.

You may be able to manage cookies through your browser settings. Please note that disabling certain cookies may affect how parts of the site function.

Payment Processing

We may use third-party payment processors and related service providers, including Kurv, Payment Cloud, and Payliance, to process payments and related transactions. When you submit payment or transaction information, that information may be collected and processed by those providers in accordance with their own privacy practices and security procedures.

We may share information necessary to process payments, review transactions, prevent fraud, and provide related services.

Identity Verification / KYC

In some cases, we may request identification or other verification information for compliance, fraud prevention, security, transaction approval, or order verification purposes.

We store identity-verification information using reasonable safeguards designed to protect it. We do not disclose identity-verification documents or related records to third parties except when required by law, court order, subpoena, or similar legal process.

Email Communications

We may use your email address to communicate with you about your transactions and our services.

These communications may include:

  • Order confirmations
  • Payment notices
  • Shipping and delivery updates
  • Fraud or security-related notices
  • Customer service communications
  • Review requests related to your purchase


If we send promotional or marketing emails, those emails will include a way for you to unsubscribe from future marketing communications. Even if you opt out of marketing emails, we may still send transactional or service-related communications related to your orders, account, or ongoing business with us.

How We Share Information

We may share personal information as reasonably necessary with:

  • Payment processors and transaction service providers
  • Shipping, delivery, and fulfillment providers
  • Website hosting and technology providers
  • Analytics providers
  • Fraud prevention, risk management, and security providers
  • Professional advisors such as attorneys, accountants, or auditors
  • Government authorities, courts, regulators, or law enforcement where required by law or legal process

We do not share customer order information or identity-verification documents with X or LinkedIn for customer transaction purposes.

Third-Party Links And Platforms

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of those third parties. Your interactions with those third parties are governed by their own terms and privacy policies.

Our social media presence on X and LinkedIn is subject to the privacy practices of those platforms.

Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

  • Complete transactions
  • Provide customer support
  • Maintain business and financial records
  • Detect and prevent fraud
  • Comply with legal, tax, regulatory, and compliance obligations
  • Resolve disputes and enforce agreements

The exact retention period may vary depending on the type of information and the reason it was collected.

Security

We use reasonable administrative, technical, and physical safeguards designed to help protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission over the internet or method of electronic storage is completely secure. As a result, we cannot guarantee absolute security.

California Privacy Rights

If you are a California resident, you may have certain rights under California law, subject to exceptions and verification requirements. These may include the right to:

  • Request to know the categories and specific pieces of personal information we have collected about you
  • Request deletion of certain personal information
  • Request correction of inaccurate personal information
  • Request information about categories of sources, purposes of collection, and categories of third parties to whom personal information is disclosed
  • Not be discriminated against for exercising applicable privacy rights

To exercise any applicable privacy rights, please contact us using the contact information below.

We may need to verify your identity before responding to your request.

Children’s Privacy

Our website is not intended for individuals under 18 years of age, and we do not knowingly collect personal information from individuals under 18.

Changes To This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, services, legal obligations, or privacy practices. When we do, we will post the updated version on this page and update the Effective Date above.

Your use of our website after any update constitutes your acceptance of the updated Privacy Policy, to the extent permitted by law.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Veldt
861 6th Ave #504
San Diego, CA 92101

Or submit a request via our contact form.